Privacy Policy & Terms of Use

1. General Information & Data Controller

The data controller is Udruga "Srce za šapice" ("Heart for Paws" Association), based in Slavonski Brod, Croatia. For any questions about privacy and personal data protection, you can contact us at: sklonistesrcezasapice@gmail.com.

2. Types of Data We Collect

We only collect data you voluntarily provide to us through our forms and inquiries: such as your name and contact details (email, phone) when applying to volunteer, sponsor a dog, or adopt. We do not collect data automatically or share it with third parties for purposes beyond those described in this policy.

3. Purpose & Legal Basis for Processing

We process your data solely for the purpose of coordinating dog adoptions, keeping records of volunteers, and providing care and support for the dogs in our shelter. The legal basis for processing is your voluntary consent (Art. 6(1)(a) GDPR) and, where applicable, the performance of a contract or steps taken at your request prior to entering into one.

4. Cookies

Our website uses necessary technical cookies that allow the site to function correctly (e.g. remembering your language selection or cookie consent choice), and, with your consent, analytics cookies that help us understand how visitors use the site so we can improve the user experience. Analytics cookies are only activated once you choose "Accept all"; choosing "Necessary only" means only strictly necessary technical cookies are used.

5. Terms of Use & Donations

By using our website and participating in donations or sponsorships, you accept the following terms:

• All payments and sponsorships are voluntary donations intended for the care, feeding, and veterinary treatment of the dogs and the operation of the shelter.
• A sponsorship ("kumstvo") is symbolic in nature and does not confer ownership or any legal right over the dog.
• Information about the dogs (age, temperament, health) is provided in good faith, based on the assessment of our veterinarians and volunteers, and may be subject to change.
• All photographs and content published on the site are the property of Udruga "Srce za šapice" or used with permission, and are protected by copyright; their use without prior written consent is prohibited.

6. Your Rights

Under the General Data Protection Regulation (GDPR), you have the right to request access to the personal data we process about you, its correction if inaccurate or incomplete, and its erasure. You also have the right to restrict processing, to object to processing, and to data portability. To exercise these rights, please contact us at: sklonistesrcezasapice@gmail.com.